Phone: 607-796-6284  Fax: 607-796-6617

Location: 298 Colonial Drive | Horseheads, NY 14845

Office Hours: Mon/Wed/Fri 8a-5p | Tue/Thu 10a-7p | Sat 9a-2p | Sun Closed

 

Our Staff

Our highly trained staff are experts in their specialized fields of eye care, but most of all they specialize in taking good care of you! Scrool down to read more about the various eye care professionals we have on staff:

 

Front Desk Coordinator

 

Greeting you at the reception desk with a smile.

 

Natalie
 

 

These team members are vital to our business operations. They manage the appointment schedules, supervise our electronic medical records, work directly with your insurance company, file claims and much more.

 

 

Clinical Technicians

 

Assisting the doctor with all aspects of your eye care

 

 

Ashley

 

            

                              Tammy

 

From pre-testing to scribing to optical dispensing, these eye care professionals are an important part of our eye care services. Clinical technicians are fully trained to perform advanced medical testing such as retinal photography, visual field analysis, OCT scans and autorefraction.

 

 

Opticians

 

NYS licensed Opticians specialized in fitting your eyewear

 

Steve

Joyce

 

Kristi
Max

 

Our NYS licensed Opticians understand both the fashion aspect of your eyeglasses as well as the technical aspects of your presription. They will guide you to the best frame choice for your personal style and the best lenses for your visual needs. We offer the latest technology in lenses such as custom designed no-line bultifocals and lighter and thinner materials. Our new premium antireflective lenses are anti-scratch, anti-static and easy to keep clean.

 

 

Optical Staff

 

Helping make your visit a great experience

 

Sharon

Joel

 

 

 

Jennifer

 

 

 

Our highly trained staff are knowledgeable in all aspects of eye care, from assisting in frame styling, recommendations of eyeglass lens types, questions aout your insurance coverage, appontment scheduling and more.

 

 

Billing Coordinator

 

Insurance billing and accounting

 

Rhonni

 

 

Our billing coordinator takes care of the insurance billing and can answer any questions regarding insurance authorizations and patient accounting issues.

 

 

Office Manager

 

Roxanne Roloson

 

 

 

 

Roxanne Roloson joined The Vision Center in 2008. Roxanne has over 28 years of retail management experience with over 15 years in the optical field. Her work mostly focuses on the administration of the practice and management of the staff. She also assists the team members in all the daily operations to provide excellent customer service. Her travels around the world with her husband being stationed at various U.S. Army Bases has allowed her to learn many various retail operations and expanded her knowledge of business practices.

She resides in Troy, PA with her husband Alan.

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